Office Policies

I look forward to seeing you on your scheduled appointment date. My office may contact you a few days prior to your appointment to confirm the appointment date and time, pre-register standard information and remind you of the upcoming appointment. When checking-in, it may be necessary to obtain copies of insurance ID card(s) in order to bill your insurance company.

Office Hours

If you are a new patient, information may be sent to my office ahead of your appointment in an effort to streamline the check-in process.

Appointments & Cancellations

With the exception of serious emergencies, it is expected that you keep your appointments. If you need to reschedule an appointment, it is necessary that you advise the office at least 24 hours in advance. Your consideration in this matter will allow me to accommodate other patients who could benefit from an appointment.

Emergencies

My office provides on-call service for emergencies. You must call so that the appropriate provider on-call can be contacted. After office hours, an answering service may take your message and immediately contact a provider with your information.

NOTE: It is not possible to schedule emergency appointments online.

PLEASE DIAL 911 IF YOU BELIEVE YOU NEED IMMEDIATE EMERGENCY CARE!

Payment

My office accepts cash, check, and the following methods of payment for co-payments, deductibles and services that are not covered by insurance:

• Visa
• MasterCard
• American Express
• Discover

Patient Forms

Upon booking your appointment with Brandon Kruse, the following series of forms will be sent over via email, and should be completed prior to your visit:

• Telehealth Consent
• HIPPA
• Demographic information
• Credit Card Authorization
• Intake Questionnaire
• Demographic information
• Practice Policies

Note: Many of these files are in PDF format. If you do not have Adobe® Reader®, you can download it for free by clicking here.